Privacy Policy

Last updated: November 9, 2026

Balanced Bodywork by Crystal is the massage therapy practice of Crystal Ross, LMT, based in Powdersville, South Carolina. This page explains what information this website collects and how it is used.

What this site collects

  • Contact form: your name, email address, phone number (optional), and message. These are sent by email to Crystal and used only to reply to you.
  • Online booking: your name, email address, phone number, and the service, date, and time you choose. These are stored in this website’s booking system and used to schedule, confirm, and manage your appointment. When calendar sync is enabled, appointment details are also copied to our appointment calendar (Google Calendar).
  • Visit statistics: simple page-view counts are kept on this website’s own server. They are not sold or shared.
  • Cookies: the site sets a small number of technical cookies for performance. There are no advertising or cross-site tracking cookies.

Health information

Anything you choose to share about your health, injuries, or comfort preferences is used only to provide safe, appropriate bodywork. It is never shared with anyone else.

How long information is kept

Messages and booking records are kept only as long as needed to run the practice, such as keeping track of your appointment history.

Sharing

Your information is never sold or rented. The services that process data on our behalf are our website host and, when appointment sync is on, Google Calendar. Links to Instagram lead to Instagram, which has its own privacy policy.

Your choices

Email crystaldeneen@gmail.com or call or text 864-230-8460 to ask what information we hold about you, to correct it, or to have it deleted.